Privacy Policy

Last updated: July 7, 2026

This policy explains what Your Digital Signage ("we", "us") collects, why, and the choices you have. It applies to our website, customer portal, and display players.

1. What we collect

Account information: your name, company name, email address, and a securely hashed password (we can never see your actual password). If you sign in with Google, Microsoft, LinkedIn, or your company's SSO, we receive your email and name from that provider — never your password.
Security data: IP addresses at signup and sign-in, and recent sign-in history. We use these to protect accounts and prevent abuse.
Your content: the images, videos, and documents you upload, the playlists and schedules you build, and the names you give screens and locations.
Screen data: pairing status, check-in times (used for offline alerts), and — only if you place a screen on the map or allow location on a display — its coordinates.
Billing: payments are processed by Stripe; card numbers go directly to Stripe and never touch our servers. We store your plan, billing period, and Stripe customer reference.
Technical basics: we use browser storage (localStorage) to keep you signed in and to let paired displays reconnect. We don't use advertising trackers.

2. How we use it

To provide the Service: hosting and converting your content, delivering it to your screens, showing your screens on your map.
To keep accounts safe: sign-in verification, abuse and fraud prevention, rate limiting.
To communicate: verification emails, invites you send, screen-offline alerts you opt into, billing receipts, and important service notices. You can turn off outage alerts in your account settings.
To bill you accurately for your plan and screen count.

We do not sell your personal information, and we don't use your content for anything except operating the Service for you.

3. Who we share it with

Only service providers that make the product work, and only what they need:

Hosting — our servers store your account data and content.
Stripe — payment processing.
Email delivery provider — sends the transactional emails described above.
OpenStreetMap — the portal map loads tiles from OpenStreetMap when you view it.
Sign-in providers — only if you choose to sign in with them.

We may also disclose information if required by law, or as part of a business transfer (in which case this policy continues to apply).

4. Retention

We keep your data while your account is active. If you delete your account (or ask us to), we delete your account data and uploaded content within 30 days, except minimal records we need for legal, billing, or security purposes. Backups age out on a rolling basis.

5. Security

All traffic is encrypted with HTTPS. Passwords are stored hashed with bcrypt. Access to production systems is restricted and authenticated. No system is perfectly secure, but we take protecting your data seriously and will notify you of any breach as required by law.

6. Your rights

You can access and update your profile in the portal. Depending on where you live (including under GDPR and CCPA), you may have rights to access, correct, export, or delete your personal information, or object to certain processing. Email privacy@yourdigitalsignage.com and we'll honor these requests.

7. Children

The Service is for businesses and is not directed to children under 16. We don't knowingly collect their information.

8. Changes

If we make material changes to this policy we'll notify you by email or in the portal before they take effect.

9. Contact

privacy@yourdigitalsignage.com